When you operate a Managed Service Provider (MSP) business, it's crucial to look for effective ways to attract more customers. One tool you might be overlooking is Google My Business. This free tool is often underutilized, yet it can create significant advantages for your business over competitors. Many MSPs don’t set up their profiles correctly, allowing you an opportunity to stand out.
In this article, you will learn how to make the most out of Google My Business. From essential setup steps to advanced optimization techniques, you’ll gain insights that can help improve your visibility in search engines and maps. You will also discover tips and tricks that can elevate your business profile and connect you with potential customers in your area.
Key Takeaways
Google My Business is a powerful tool for attracting new customers.
Proper setup and optimization can improve your search visibility.
Engaging with local events can enhance your professional connections.
The Overlooked Resource: Google My Business
As a managed service provider (MSP), you might be missing out on one of the simplest ways to attract more customers: Google My Business. This tool is often ignored, yet it’s free and can work tirelessly for you as long as your business is active.
Many people set up their Google My Business profile incorrectly. You may have even done this yourself, unsure of what to include. I have examined countless profiles and figured out how to optimize them. I will share key strategies to help you make the most of your Google My Business listing.
When you create your Google My Business profile, you essentially create a social media presence for your business on Google, the largest search engine globally. If set up correctly, this can help you stand out against your competition. By claiming your profile, you signal to Google that your business exists. This is crucial if someone is searching for the services you provide.

Benefits of Google My Business
Increased Visibility: A well-optimized profile has a much higher chance of appearing in both Google search results and Google Maps.
Higher Search Volume: Proper setup can double the amount of exposure you receive online.
Setting Up Your Profile
Find Your Business: Start by searching for your business profile on Google.
Create Your Listing: Enter your business name and choose a relevant category. If “Managed Service Provider” isn’t available, opt for the closest match, like “Computer Consultant.”
Location Settings: Decide if you want to list a physical location or just a service area. If you run your business from home and prefer not to have customers visit, select the option to hide your address.
Once you indicate your business location, Google may send you a confirmation code by mail. To verify your profile, you'll need this code to confirm your address officially.
Verification Process
You should expect a postcard from Google within a week.
This will contain a code to enter on your profile, confirming your location.
Setting up your Google My Business correctly may seem basic, but it is often overlooked. Proper setup increases your chances of being found by potential customers searching for services like yours.
Key Steps for MSPs
If you are new to managing your Managed Service Provider (MSP) business, or even if you're established, setting up your Google My Business profile is essential. This free tool helps you attract more customers and improves your online presence. Many businesses overlook its importance and often set it up incorrectly.
Benefits of Google My Business
Visibility: When set up correctly, your business can appear in both Google search and Google Maps, increasing your chances of being found.
Competitive Edge: Most MSPs do not maximize their Google My Business profile. This gives you a chance to stand out.
Basic Setup Steps
Create Your Profile:
Go to the Google My Business website and click on "Manage now."
If you don't have a profile yet, choose to add your business.
Enter Business Details:
Type in your business name and select the appropriate category.
Choose a category related to your services, such as "computer consultant" or "IT services."
Location Options:
Decide if customers can visit your location.
If you prefer not to have visitors, select "No" and then add your service area.
Verification:
If you select "Yes" to the location option, you will receive a post from Google with a verification code. You must enter this code to confirm your address.
Tips for an Effective Profile
Keep Information Up to Date: Regularly check and update your profile. Make sure your contact details are accurate.
Add Photos: Include images of your business, team, or services to attract more attention.
Engage with Customers: Respond to reviews and messages; this builds trust and encourages new clients.
Setting up your Google My Business profile correctly can greatly enhance your online visibility and help your MSP thrive.
Optimizing Google My Business: Helpful Tips
If you're new to managing your Google My Business profile, you're in the right place. This tool is free and can significantly boost your visibility online. Here are some important steps to get started and improve your profile.
Set Up Your Profile Correctly
When creating your listing, include accurate details about your business name and category. For example, if your business focuses on internet marketing, select a category like "Computer Consultant." It’s essential to choose a category that closely matches your services.
Provide Essential Information
Make sure to include your business location for customers who may want to visit. If you work from home and prefer not to have visitors, select "No" when asked if customers can visit you. Instead, provide a service area where you operate.
Verify Your Business
Google needs to verify that your location is legitimate. Look for a piece of mail from Google that includes a code. Once you get this, enter the code in your profile to complete verification. This step is crucial for building trust and appearing in searches.
Maintain Active Engagement
Keep your profile up to date with current information. Regularly check and update your business hours, services, and any special offers you might have. Engaging with customer reviews and feedback can also help boost your profile's credibility.
Use Keywords Wisely
Incorporate keywords that potential customers might use when searching for services like yours. This strategy helps improve your ranking and visibility in both Google Search and Google Maps.
Monitor Insights and Performance
Google My Business offers insights into how customers find your business. Regularly check these statistics to understand which areas are performing well and where you can improve.
Following these tips will help you take advantage of Google My Business. This platform can greatly enhance your online presence and attract more customers to your services.

Significance of Google My Business for Search Rankings
If you are new to managing a business or have been established for a while, you might be missing out on a key tool that can help attract more customers: Google My Business (GMB). This free service acts like your business's social media profile on Google, which is the biggest search engine globally. When GMB is set up correctly, it can help you rank higher than many competitors.
Higher Visibility: A properly configured GMB profile is likely to show up in both Google Search and Google Maps. This means your business can be seen by more people.
Increased Search Volume: By mastering GMB, you tap into double the search activity compared to businesses that don’t utilize it effectively.
To get started, visit the Google My Business page and log in. If you don’t have an existing profile, you can create one easily. Enter your business name and choose a category that closely matches your services. Although there may not be a specific category for managed service providers, you can select the closest option like "computer consultant" or "computer repair service."
If you want customers to visit your location, indicate that during setup. If not, you can specify a service area instead. For verification, Google will send a postcard to your business address containing a code. This step is necessary to confirm that your business is real and located where you claim it to be.
By ensuring your Google My Business profile is set up accurately, you can significantly enhance your visibility online and connect with more customers in your area.
Creating and Managing a Google My Business Profile
Signing In and Managing Profiles
To start managing your Google My Business profile, visit the Google My Business website. Click on “Sign In” or “Manage Now.” If you don’t have a profile yet, you can sign in and follow the prompts to find and manage your business. If you don’t see your business listed, you can add it by entering your business name and selecting a suitable business category.
Adding a New Business to Google
When adding a new business, you’ll need to type in your business name and choose a category that closely matches what you offer. You might not find "Managed Service Provider," so select the nearest option like "Computer Repair Service" or "Computer Consultant." Once you fill this out, click "Next" to continue.
Selecting the Right Business Category
Choosing the right business category is crucial. Google won’t have every specific category you might prefer. Pick the option that best describes your services. You can change this later if needed, so don’t stress about finding the perfect match on your first try.
Verifying Your Business Location
Verification of your business location is important. If you have a physical location that
customers can visit, choose "Yes" when prompted. Google will send a postcard to your address with a verification code. You’ll need to enter this code in your profile. If you don’t want customers visiting, select "No," and provide service areas instead.
Enhancing Your Presence on Google Search and Maps
If you're running a Managed Service Provider (MSP) business, you're likely missing out on a key tool—your Google My Business profile. This free resource is critical for gaining visibility online. Many businesses don’t set it up correctly, giving you a unique opportunity to stand out from your competitors.
Key Benefits
Increased Visibility: A well-optimized Google My Business profile can significantly boost your chances of appearing in both Google Search and Google Maps. This means double the exposure for your services.
Easy Setup: You can quickly create or manage your profile by searching for "Google My Business." Follow the prompts to add your business name and category. Choose a category that best represents your services, such as "computer consultant" or "computer repair service."
Steps to Get Started
Claim Your Profile: If you haven't set up your profile yet, sign in to Google My Business, and follow the steps to create yours.
Choose the Right Category: Select a business category that accurately describes your services. Adjustments can be made later if necessary.
Set Your Location: If clients can visit your business, provide the address. If you work from home, mark it as a service area. Google will send you a postcard to verify your location, so be aware of this step.
Verification Process: Expect a verification postcard in 5 to 10 days. It will contain a code that you need to enter to confirm your address. This process prevents fraudulent claims on business locations.
Optimize Your Profile: Add all relevant business information, including hours, services, and photos. The more complete your profile, the better your chances of attracting new clients.
By following these steps and maximizing your Google My Business profile, you can take advantage of a powerful, free tool that supports your business growth.
Event Announcement: Tech on Tap
Are you ready to connect and network with others in the industry? Join us for Tech on Tap on February 12th at 5:00 PM. This event will take place at Legion Brewing, and it's open to anyone local. Whether you are a new MSP or an established one, this is a great chance to meet fellow professionals.
Event Details:
Date: February 12th
Time: 5:00 PM
Location: Legion Brewing
Cost: Free (please register for a ticket)
You can get your free ticket by visiting our website. We just want to know how many people to expect. I’ll be sponsoring the food for this first meetup, and there will be a cash bar available.
This event is intended to happen monthly. If you are within a convenient driving distance and want to meet up, mark your calendars and come out to join us! Go to our website for more information and to grab your tickets.

Utilizing Google My Business for Growth
If you are a new or established Managed Service Provider (MSP), you might be missing out on an easy way to attract more customers—Google My Business (GMB). This free tool can significantly boost your visibility online. When set up properly, it can work for you indefinitely, helping you connect with potential clients.
Many people do not utilize GMB to its full potential. Here are some important points to keep in mind:
Profile Significance: Your GMB profile acts as a social media presence on Google, the largest search engine worldwide. A well-optimized profile can help you rank better than your competitors.
Increased Visibility: When GMB is correctly set up, you increase your chances of appearing in both Google search results and Google Maps. This means you can reach twice as many potential clients.
To start, visit the Google My Business website and look for the option to manage your business. If you don't have a profile yet, you can add your business. Here are the steps to follow:
Add Your Business Name: Enter your business name and select a category that best describes your services, such as "computer repair" or "IT consultant".
Location Settings: Decide if you want to add a location for customers to visit. If not, you can specify a service area instead.
Verification Process: Google will send you a postcard with a verification code. This process ensures that your business is listed accurately and helps maintain trust on the platform.
It's essential to keep your profile updated. Make sure to include your business hours, contact information, and any additional services you offer. Regularly check for reviews and respond to them, as this can help boost your reputation.
By leveraging Google My Business effectively, you can enhance your online presence and attract more customers to your managed services. Find out the more tools you can use by visiting Growth Generators blog section.
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