Want Us as Your Partner? Here Are a Few Things to Know When Getting Started!
First, Welcome to Growth Generators! We're glad you have landed with us, and we are certainly excited to work with you. Because you are working with a top-tier Wix partner team, we would like to notify you in the ways we conduct business to assure that everything moves along smoothly and in a timely manner without any issues.
After building hundreds of Wix websites on all Wix’s current platforms, (Editor X, the Classic Editor, and Wix ADI), we have seen it all. Because of this, we have put into place certain guidelines that will assist in a smooth website build that way, we can complete the project on time and within budget.
Getting Started With Growth Generators
After receiving your project and getting in contact with us, you will be paired with one of our Wix designers. They will begin asking you questions about exactly what you're looking for in your website.
To get the ball rolling, you first must add us as an Admin on your website. As a Wix partner, we need full access to your website so we can create a backup copy in case anything goes wrong. Time and time again, we have edited a website only for the owner to changes something that erases all the previous changes we made. (We often see this when switching from the Classic Editor to Wix ADI mode.)
Follow our 2-minute step-by-step YouTube video to see how this is done!
Without Admin access to your website, Growth Generators will not begin work on your website for these reasons.
Brainstorming for Your Project
After adding Growth Generators as an admin, our team can begin to dive into your site and begin creating a project outline in our project management system known as Clickup.
While our team works to get you set up, we need you to begin gathering the necessary information to build out your website.
- Reference websites (1-3), it could be any website. All we are looking for is design elements you would like to see!
- Fonts & Colors you would like to use, we recommend matching this to your existing logo or marketing materials if you have.
- Gathering Your Files, this includes all images you would like to see on the website as backgrounds or even product images if that applies to you.
- Writing Copy you know your business best; when it comes to specific information, we find it best if you write your own copy. We can always edit it and run it through our AI writers to expand if needed.
- Point Of Contact all websites need a place for you as the owner to be contacted by possible clients; please provide the proper information for us so we can connect everything properly.
- Define Your Goals Decide what exactly you're building this website for; is it to sell products, share a story or information, or maybe even signups for an event or organization. All these factors will differ the way the site is laid out. Our designers will tailor the website to your specific goals.
When it comes to organizing your files (if you have already), we recommend making folders either on your desktop or a web-based storage platform. It's best to label the folders with keywords that will help our designers differentiate everything. Once your folders are created, you can upload them to the main Dropbox folder supplied to you by one of our designers.
Online E-Commerce Stores
If you're looking to build out an online store, there is a lot more information involved because adding products can become super tricky due to the information needed. Because of this, we have created a spreadsheet that you must fill out for us to upload your products. (Your first 10-15 products are included)
The Spreadsheet is laid out in a simple manner with links to show you exactly how to insert images properly, so we know what images go with each product. The Spreadsheet also houses all the necessary information such as Product names, Descriptions, and prices.
You can view the Spreadsheet Below.
Beginning Work on the Wix Website
As our designers begin to tackle your project, it's important to remain in contact in case there are any issues with either the design or the information that is provided.
All updates will be made on the duplicated version of your website (unless otherwise noted), and you will be able to review these updates and changes through our Designer Platform called Markup.
Within Markup, you will be able to review the changes test the changes as a functioning website (when in the browse mode). You can also drop pins to leave comments and attach files anywhere on the website (when in the comment mode).
After developing numerous websites, we have found Markup to be extremely useful for both you and our team, for many reasons. Markup allows us to communicate even without us being together at the exact moment. You can drop pins and request changes early in the morning, our team can make those changes and reply to your comments during the day, and you can respond late at night when you have more free time.
Another great reason for using Markup is that everything is documented. All requests are labeled and show who either requested them or who resolved them and at what time. This is great because you can see exactly who is working on your site and when. It also helps our team so we can make sure we don’t miss anything and that we are getting the work done in a timely manner.
The Different Stages of Building a Website
One of the main differences between us and other partners is our attention to detail and workflow thanks to our project management system. All our projects are documented and monitored each and every day. Our system will automatically remind us to follow-up or check-in to make sure we are completing the project properly.
We currently have a 14-stage process that your project goes through when starting a new website from scratch. This includes multiple design stages, copywriting, and project reviews with you! All of these stages will be visible to you in your Clickup dashboard once it's supplied to you by one of our team members.
One of the biggest concerns is the mobile version of your website. When it comes to design within Wix, the mobile version of the website is the last part of the design stages. This is because once we make any design changes to the desktop version, the mobile version becomes thrown off and must be edited as well. To eliminate this issue, we must complete the desktop version of your website before we begin to work on the mobile version.
Running Into Issues?
When it comes to web design, there is a lot of information that needs to be shared with one another to complete the project to its fullest potential. Because of this, we use numerous tools, like Clickup and Markup to help us share as much information as possible in a safe and confidential way.
When it comes to issues that are either hard to figure out on your own or on our part, our team can create a short video called a Loom to share with you to either help resolve the problem or demonstrate the issue on our part. These videos often include a screen recording and a voiceover explaining exactly what is happening.
We have found these videos to be extremely helpful for many of the same reasons as Markup. The videos can be viewed at any time, and they never disappear. This means that you can review them multiple times and follow the step-by-step instruction instead of trying to remember how we did it over the phone two weeks ago!
Here’s an example!
Other Things to Know
Because our projects can become complex rather quickly, there are a few other things to note.
It's important that you stay in direct contact with your designer; after working on hundreds of websites, we have found the biggest holdup in the web design process is YOU! Your feedback is crucial to the outcome of the project. If we don’t hear from you for an extended period of time, your project will be put on hold. While on hold, our designers will be pulled from your project and moved onto something new. If you do get back into contact with us, we will pull the next available designer for your project, but it may be a few days before we can begin work again.
Another thing to note is after your initial deposit; you will be required to make your final payment before the website ownership is transferred back to you. In the meantime, Growth Generators will be the official owners of the website and will have control over the content within the website. If the payment is not received on time and in full, the website can be removed and taken down until the final payment is made. We will always have a full backup of your website on file in case of emergency or in case you need it down the road.
Within Wix, there are multiple layers of security and data protection, and recognition. All changes made on a website are documented and saved periodically. If any changes are made outside of our designer's work, causing an issue or delay, you will be billed for the time it takes to fix those issues.
Too many times, we have either been in the middle of or finished a project, just to have a client or an employee of theirs go in and break a workflow or change design elements without realizing it. These issues are recorded and documented within Wix.
Once the website is transferred back to you as the owner, you are responsible for any changes that take place that cause damage to the website. We at Growth Generators will be happy to help you fix it, but this will open a new project in our system with a new proposal and bill.
Wrapping up the Project
When it comes time to wrap up the project, you will have a fully functioning website with all the necessary information that was agreed upon at the time the contract was signed. One thing we like to stress to our clients is that now that you have a website, you have to find ways to drive people to the website; people aren't going to magically stumble onto your site out of nowhere.
We highly recommend checking out our YouTube channel for more information about Search Engine Optimization or even researching it yourself; there is so much great information out there!
One of the best ways to get the ball rolling on your website is by writing blogs; this helps show Google that you know what you're talking about and that you’re an expert in your field of work. If you're interested in something like this or even pay-per-click ads, feel free to reach out to us for our monthly packages to help you get started!
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