Has outsourcing your IT services crossed your mind, and are you wondering how a Managed Service Provider (MSP) works?

The sole responsibility of an MPS is to work with your business to support your day-to-day IT needs and improve operational efficiency.

They ensure your systems run smoothly, stay secure and deal with the day-to-day technical issues, thus allowing you and your employees to focus on day to day operations of your business. 

Your IT operations can be efficient, scalable, and more reliable when you work with a trusted Managed Service Provider.

It’s important to note that an MSP does not come to replace your internal IT; instead, they complement it.

This article will discuss the functions and benefits of outsourcing your IT services to an MSP and how best they keep your company working efficiently.

Functions and Benefits of MSPs

MSP can handle several IT-related services such as data storage, cyber security, networking, cloud integration, email management, etc.

By hiring an MSP, you delegate your organizational IT services to a dedicated team, which will free up your time to focus on other vital areas of business operations.

Below are a few ways in which an MSP works

Act as Your Help Desk Support

An MSP takes over from a usually overburdened in-house IT team to offer  IT support and quick resolutions in case of technical issues.

Working with an MPS leads to less downtime if your employees have tech issues that need fixing, ensuring business continuity.

Data Storage

With a cloud base storage, small businesses can save on the extra capital investments in VPNs and server equipment. 

Outsourcing your data to cloud services improves your flexibility while ensuring positive business growth.

 By hiring an MSP, you could save on storage costs as your company grows, and you’ll easily access your data anywhere without the fear of your accounts being hacked.

24/7 Monitoring

24/7 remote monitoring ensures that your network is protected at all times.

Hackers are always alert and more active at night. Usually, their targets are those IT systems that are not monitored.

By constantly watching your networks, updating antivirus software, upgrading your network security configurations, and protecting you from the security threats you’re more susceptible to, an MPS can protect your organization from malicious attacks

Proactive Software and System Maintenance

It may be difficult for an in-house IT team to be on top of every update because they usually have their hands full.

An MPS, on the other hand, can notice issues with your system and software, and proactively resolve them before they cost you.

Constantly updating your software and systems is a sure way of keeping hackers at bay, and with a skilled MSP, you can rest easy knowing that issues causing threats, downtime, and business losses will be addressed on time.

It also allows your business to meet compliance requirements.

Data Backup and Recovery

How often have you backed up your data, only for the system to crash on you?

Working with a trusted MPS will ensure that you store your files in a secure server where hackers cannot break them and that you are protected from natural disasters and equipment malfunctions.

They can also quickly recover lost data and set your systems up and running as soon as possible.

This will save your business reputation and reduce downtime by protecting mission-critical systems.

How IT Companies And MSPs Keep you Working More Efficiently

Apart from ensuring that your operating systems are up and running at all times, the best-managed service provider can help you run your business efficiently and ensure achieve your revenue goals.

So how does MSP keep your company working efficiently?

Below are some critical ways MPS can help you scale up your business.

MSP Services are Cost-effective

Think about it, how much does your company use on the current in-house IT team?

The monthly cost will vary depending on the size of your company and the level of expertise of the team.

Working with MSPs, however, will help you cut costs because most of them have a subscription-based model that can be customized to cater to your business needs. It also means you won't incur training costs to keep your 

You get to agree on a budget depending on the kind of IT support you need at any given time.

Managed Service Providers will also help you cut the cost associated with storage.

This budget could be put to another business function that’ll help grow your business to greater heights.

Boosts Productivity

MSPs act as an extra pair of hands.

They move quickly to solve IT–related issues in your organization, allowing you to meet your business objectives.

From routine maintenance, monitoring, and software protection to data integration – managed service providers will take care of all that, leaving you and your team more time to worry about growing the business.

This will ultimately boost productivity, saving you from grappling with complicated tech issues.

Enhanced Security

Since hackers are working relentlessly to get access to your systems, you also need to have a dedicated team working 24/7 to counter their actions.

Your business benefits from outsourcing your IT support needs because these professionals are on top of the latest system maintenance options that will protect you from malicious attacks.

Working with a skilled MPS will ensure that your systems are protected with the necessary software and hardware updates.

With enhanced protection, you can be sure of business efficiency as cases of data breaches will be a non-existence issue. 

Reduced Risk

With a dedicated MPS team, you can be sure of 24/7 monitoring of your systems.

This will help them take a proactive approach to your system maintenance and quickly resolve any tech issues.

This will save you from costly interventions after a problem occurs.

Offer Support for your Remote Team

Working with an MSP will ensure your company’s efficiency because your entire team will be supported no matter where they are working.

Because they are remotely monitoring your IT infrastructure, they can easily install system and software updates, resolve IT issues, and even update antivirus software to ensure that processes flow smoothly and that employees focus on their projects.

Offer Compliance Advice

For any company to work efficiently without government interference, it has to comply with the laid down industry regulations.

There are several IT compliance regulations on the rise across several industries, and by hiring a managed service provider, you benefit from advisory services as part of the MSP's duty to ensure that the systems comply with the rules in place.

This will ultimately reduce risks and secure your sensitive data.

Guide Strategic Growth

The more your business grows, the more your  IT needs evolve.

Working with a dedicated team of MSPs will ensure that you get the support your business requires at every stage.

The beauty is that most MSPs have a subscription model for every business need, from the very basic IT support to the more sophisticated system maintenance.

When you outsource the services of an MSP, you can be sure that your IT needs will be taken care of irrespective of your level. They’ll also advise you on what kind of support you need to upscale your business.

This will lead to efficiency in operations.

Gives you Peace of Mind

When you have a talented team of IT experts handling 24/7 surveillance of your systems, timely IT support and software updates, backups, and ensuring 100% regulatory compliance, you can rest easy knowing that you’re not at risk of critical data breaches and that your network is secure.

The truth is, by having an MPS handle your IT needs; you’ll enjoy some peace of mind and better concentrate on other areas of your business.

Conclusion

Are you still at crossroads on whether to hire an MSP for your organization?

Well, you stand to benefit more from outsourcing your IT needs.

They not only increase your efficiency, but they’ll also help you upscale your business, grow and ensure you meet your revenue goals.

If you're an MSP or IT company struggling to land clients, GrowthGenerators can help. We offer inbound marketing services to help put your MSP company on the map.

To get started, get in touch with one of our inbound marketing specialists today.

Published on:

September 1, 2022